Last updated : April 2026
1. Introduction
[_____], a simplified joint-stock company (SAS) with share capital of 1,000 €, registered with the Aix-en-Provence Trade and Companies Register under number 989 742 762, with its registered office at 40 B Allée des Chênes, 13410 Lambesc, France (hereinafter « Versant Collection » or « we »), is committed to protecting the privacy of users of its website versantcollection.com (hereinafter « the Website »).
This Privacy Policy describes how we collect, use, store and protect your personal data, in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and the French Data Protection Act of 6 January 1978, as amended.
2. Data Controller
The data controller is:
- Company Name: [_____]
- Registered Office: 40 B Allée des Chênes, 13410 Lambesc, France
- Email: contact@versantcollection.com
- Phone: +33 7 80 90 01 19
3. Personal Data We Collect
We may collect the following personal data:
3.1 Data provided directly by you
- Identification data: surname, first name, email address, phone number
- Booking data: stay dates, number of guests, accommodation preferences, special requests
- Payment data: bank card information (processed securely via our payment provider)
- Communication data: content of messages sent via the contact form
- Account data: login credentials, booking history
3.2 Data collected automatically
- Browsing data: IP address, browser type, operating system, pages visited, visit duration
- Cookies and similar technologies: see our Cookie Policy
4. Purposes of Processing
Your personal data is processed for the following purposes:
- Management of bookings and stays
- Payment processing
- Responding to your contact requests and enquiries
- Management of your user account
- Sending commercial communications (with your consent)
- Improving our services and the Website user experience
- Statistical analysis of Website traffic
- Compliance with our legal and regulatory obligations
5. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds:
- Performance of a contract: processing bookings, managing your account
- Consent: sending newsletters, placing non-essential cookies
- Legitimate interest: improving our services, Website security
- Legal obligation: retention of billing data
6. Data Recipients
Your personal data may be shared with the following categories of recipients:
- Our internal team (bookings department, concierge, accounting)
- Our service providers (web hosting, online payment, analytics tools)
- Property owners of the residences offered (to the extent necessary for the booking)
- Competent authorities, where required by law
We never sell your personal data to third parties.
7. International Data Transfers
Your personal data is primarily stored within the European Union. If a transfer to a third country were to take place (for example, through the use of American analytics tools), we ensure that appropriate safeguards are in place (European Commission standard contractual clauses, adequacy decisions, etc.).
8. Data Retention Period
Your personal data is retained for the period necessary to fulfil the purpose of its processing:
- Booking data: duration of the business relationship + 5 years (civil statute of limitations)
- Billing data: 10 years (accounting obligation)
- Account data: duration of the account's existence + 3 years after the last activity
- Marketing data: 3 years from the last contact
- Cookies: 13 months maximum
9. Your Rights
In accordance with the GDPR, you have the following rights:
- Right of access: obtain confirmation that your data is being processed and receive a copy
- Right to rectification: correct inaccurate or incomplete data
- Right to erasure: request the deletion of your data under the conditions provided by law
- Right to restriction of processing: request the suspension of processing in certain cases
- Right to data portability: receive your data in a structured, machine-readable format
- Right to object: object to the processing of your data on legitimate grounds
- Right to withdraw consent: at any time, without affecting the lawfulness of processing carried out before the withdrawal
To exercise your rights, contact us at: contact@versantcollection.com
You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés): www.cnil.fr
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against any unauthorised access, modification, disclosure or destruction. These measures include:
- Encryption of data in transit (SSL/TLS)
- Restricted access to personal data limited to authorised personnel
- Securing payments through PCI-DSS certified providers
- Regular and secure backups
11. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with an updated date. We encourage you to review this page regularly to stay informed of our data protection practices.
For any questions regarding this Privacy Policy, contact us at: contact@versantcollection.com
